Russian for beginners + dictionary - This interactive course covers food, colours, shopping, parts of the body, numbers, telling the time, countries, greetings and essential phrases. Play interactive language games, learn new words, test your knowledge with fun quizzes.
Beyond Remote Support, Focus on Problem, Not on Getting to It - Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not
Instant Housecall, Support 'em All! - If your work is about providing support to users of some computer system (for example, you sell the system or sell consulting services, etc.), you can think of it as of almost unsolvable problem. Typical users have an extremely wide range of qualifications and experience, so your recommendations (provided through